Diaper Bag - Nylon Brown

Processing and Handling
At Noridz, every order is prepared with care to ensure both quality and accuracy. Our processing timeframe is 2–5 business days, during which items are checked, packaged securely, and scheduled for dispatch. This short window allows us to guarantee that your order is fully prepared before leaving our facility.

Estimated Delivery
Once dispatched, the expected delivery window is 3 to 14 days, depending on courier operations and your location. While actual arrival times may vary, we aim to ensure a smooth and reliable delivery experience. A dispatch confirmation email will be sent with tracking information so you can follow your parcel every step of the way.

Stock Availability
All items available for purchase on our website are in active stock and ready for dispatch. We do not list products that are unavailable, which means you can shop with confidence knowing your order will be fulfilled without unnecessary delays.

Logistics Partnerships
To support efficient and dependable shipping, we work with SF Express, a trusted third-party logistics provider in China. Their international expertise helps us maintain a strong supply chain, ensuring consistent availability of products and uninterrupted delivery flow.

Return Eligibility
We want you to shop at Noridz with full confidence. If your order does not meet expectations, you may request a return within 30 days of delivery.

How to Begin a Return
To initiate a return, please email info@noridz.com and include your order number, your full name, the item(s) you wish to return, and a brief explanation. Once your request has been approved, our team will provide a prepaid return shipping label, ensuring your parcel can be returned at no additional cost. Please package your items securely and attach the provided label before drop-off.

Return Addresses
Returns may be directed to the following locations:

UK Return Address:
UPS Access Point
75 Regent Street
London W1B 4EA
United Kingdom

Origin Return Address:
Royal Mail Delivery Office
12 King’s Road
Manchester M2 6AG
United Kingdom

Refunds and Processing
Once the returned parcel is received, our team will inspect it to confirm eligibility. Following approval, we will issue a refund to your original method of payment, or arrange an exchange if requested. Refunds are processed promptly, though timing may vary depending on your bank or payment provider. Email updates will be sent at each stage of the process to keep you fully informed.

Our Guarantee
Our aim is to make the return process clear, fair, and worry-free. If at any point you require assistance, our customer support team will guide you through every step to ensure your experience with Noridz is seamless.